After upgrading to version 7.7.3 POSTMAN screen turns black and I am not able to see any options available

🙋 Help
1

After upgrading to version 7.7.3 POSTMAN screen turns black and I am not able to see any options available

2

Hi @Ravi_Agarwal! Thanks for reaching out — I’m sorry to hear this happened to you. Could you please email us at help@getpostman.com so we can guide you through next steps? Most likely this will involve a full reinstall, but we’ll want to confirm a few items before leading you through the process.

3

hello,
I am also experiencing the black screen while just doing some editor in Postman. Is there a solution that can be applied in general?

4

Hey @ruedap — I’m sorry to hear this is happening to you as well. Currently we do not have a recommended general solution, however we’re happy to walk you through the necessary steps over at help@getpostman.com. Our support team is awesome and will get you back on track asap :man_technologist::woman_technologist:

5

We are tracking this issue on our GitHub Tracker: https://github.com/postmanlabs/postman-app-support/issues/6521

Please feel free to comment on the Github thread if you’re experiencing this issue.

1 Like
6

Hello, I am also experiencing this issue. The screen goes black a few seconds after launch. Any help would be appreciated.

7

HI Ben,

@ben.davis Would you please make your comment on this GitHub thread: https://github.com/postmanlabs/postman-app-support/issues/6521