Postamn is crashing when running it on Catalina fresh install

How to reproduce:

  1. Format Mac SSD
  2. Install macOS
  3. Update macOS to Catalina (install all latest updates)
  4. Install Postman

Hey @minde.j

Could you give us more information on the actual error you are seeing? You can also send us the application logs from View > Developer > View Logs in Finder to help@getpostman.com

Here it is:

[84445][1574067976131][main][info][“Booting Postman 7.11.0, darwin-19.0.0 on x64”]
[84445][1574067976133][main][info][“EventBus~initialize - Success”]
[84445][1574067976135][main][info][“UpdateHandler~init - Success”]
[84445][1574067976136][main][info][“RuntimeExecutionService~initialized: Success”]
[84445][1574067976608][main][info][“Bootstrap-models~bootstrap - Success”]
[84445][1574067976809][main][info][“window-manager~newSharedWindow: Shell loaded”]
[84445][1574067978279][main][info][“Main~AppEvents - Received booted event for process shared”]
[84445][1574067980018][main][info][“UpdateHandler~app-update-events - Received event”,{“name”:“checkForElectronVersionUpdated”,“namespace”:“appUpdate”}]
[84445][1574067980027][main][info][“Main~AppEvents - Received booted event for process requester”]
[84445][1574067989394][main][error][“Main~handleUncaughtError - Uncaught errors”,{“name”:“TypeError”,“message”:“Cannot read property ‘0’ of undefined”,“stack”:“TypeError: Cannot read property ‘0’ of undefined\n at Object.handleMenuAction (/Applications/Postman.app/Contents/Resources/app/services/menuManager.js:509:114)\n at click (/Applications/Postman.app/Contents/Resources/app/services/menuManager.js:57:78)\n at MenuItem.click (/Applications/Postman.app/Contents/Resources/electron.asar/browser/api/menu-item.js:56:9)\n at Function.executeCommand (/Applications/Postman.app/Contents/Resources/electron.asar/browser/api/menu.js:31:13)”}]
[84473][1574067998987][main][info][“Booting Postman 7.11.0, darwin-19.0.0 on x64”]
[84473][1574067998989][main][info][“EventBus~initialize - Success”]
[84473][1574067998991][main][info][“UpdateHandler~init - Success”]
[84473][1574067998992][main][info][“RuntimeExecutionService~initialized: Success”]
[84473][1574067999178][main][info][“Bootstrap-models~bootstrap - Success”]
[84473][1574067999347][main][info][“window-manager~newSharedWindow: Shell loaded”]
[84473][1574068000647][main][info][“Main~AppEvents - Received booted event for process shared”]
[84473][1574068002253][main][info][“UpdateHandler~app-update-events - Received event”,{“name”:“checkForElectronVersionUpdated”,“namespace”:“appUpdate”}]
[84473][1574068002263][main][info][“Main~AppEvents - Received booted event for process requester”]
[84473][1574068004899][main][error][“Main~handleUncaughtError - Uncaught errors”,{“name”:“TypeError”,“message”:“Cannot read property ‘0’ of undefined”,“stack”:“TypeError: Cannot read property ‘0’ of undefined\n at Object.handleMenuAction (/Applications/Postman.app/Contents/Resources/app/services/menuManager.js:509:114)\n at click (/Applications/Postman.app/Contents/Resources/app/services/menuManager.js:62:78)\n at MenuItem.click (/Applications/Postman.app/Contents/Resources/electron.asar/browser/api/menu-item.js:56:9)\n at Function.executeCommand (/Applications/Postman.app/Contents/Resources/electron.asar/browser/api/menu.js:31:13)”}]
[84490][1574068037221][main][info][“Booting Postman 7.11.0, darwin-19.0.0 on x64”]
[84490][1574068037224][main][info][“EventBus~initialize - Success”]
[84490][1574068037226][main][info][“UpdateHandler~init - Success”]
[84490][1574068037227][main][info][“RuntimeExecutionService~initialized: Success”]
[84490][1574068037406][main][info][“Bootstrap-models~bootstrap - Success”]
[84490][1574068037535][main][info][“window-manager~newSharedWindow: Shell loaded”]
[84490][1574068039175][main][info][“Main~AppEvents - Received booted event for process shared”]
[84490][1574068040949][main][info][“UpdateHandler~app-update-events - Received event”,{“name”:“checkForElectronVersionUpdated”,“namespace”:“appUpdate”}]
[84490][1574068040959][main][info][“Main~AppEvents - Received booted event for process requester”]
[84490][1574068041004][main][info][“UpdateHandler~app-update-events - Received event”,{“name”:“checkForElectronVersionUpdated”,“namespace”:“appUpdate”}]
[84490][1574068041013][main][info][“Main~AppEvents - Received booted event for process requester”]
[84490][1574068047642][main][error][“Main~handleUncaughtError - Uncaught errors”,{“name”:“TypeError”,“message”:“Cannot read property ‘0’ of undefined”,“stack”:“TypeError: Cannot read property ‘0’ of undefined\n at Object.handleMenuAction (/Applications/Postman.app/Contents/Resources/app/services/menuManager.js:509:114)\n at click (/Applications/Postman.app/Contents/Resources/app/services/menuManager.js:32:78)\n at MenuItem.click (/Applications/Postman.app/Contents/Resources/electron.asar/browser/api/menu-item.js:56:9)\n at Function.executeCommand (/Applications/Postman.app/Contents/Resources/electron.asar/browser/api/menu.js:31:13)”}]
[86302][1574078819414][main][info][“Booting Postman 7.11.0, darwin-19.0.0 on x64”]
[86302][1574078819416][main][info][“EventBus~initialize - Success”]
[86302][1574078819418][main][info][“UpdateHandler~init - Success”]
[86302][1574078819419][main][info][“RuntimeExecutionService~initialized: Success”]
[86302][1574078819622][main][info][“Bootstrap-models~bootstrap - Success”]
[86302][1574078819864][main][info][“window-manager~newSharedWindow: Shell loaded”]
[86302][1574078821384][main][info][“Main~AppEvents - Received booted event for process shared”]
[86302][1574078823277][main][info][“UpdateHandler~app-update-events - Received event”,{“name”:“checkForElectronVersionUpdated”,“namespace”:“appUpdate”}]
[86302][1574078823286][main][info][“Main~AppEvents - Received booted event for process requester”]
[86302][1574078823301][main][info][“UpdateHandler~app-update-events - Received event”,{“name”:“checkForElectronVersionUpdated”,“namespace”:“appUpdate”}]
[86302][1574078823311][main][info][“Main~AppEvents - Received booted event for process requester”]
[86302][1574078922317][main][error][“Main~handleUncaughtError - Uncaught errors”,{“name”:“TypeError”,“message”:“Cannot read property ‘0’ of undefined”,“stack”:“TypeError: Cannot read property ‘0’ of undefined\n at Object.handleMenuAction (/Applications/Postman.app/Contents/Resources/app/services/menuManager.js:509:114)\n at click (/Applications/Postman.app/Contents/Resources/app/services/menuManager.js:57:78)\n at MenuItem.click (/Applications/Postman.app/Contents/Resources/electron.asar/browser/api/menu-item.js:56:9)\n at Function.executeCommand (/Applications/Postman.app/Contents/Resources/electron.asar/browser/api/menu.js:31:13)”}]
[86358][1574078931419][main][info][“Booting Postman 7.11.0, darwin-19.0.0 on x64”]
[86358][1574078931423][main][info][“EventBus~initialize - Success”]
[86358][1574078931425][main][info][“UpdateHandler~init - Success”]
[86358][1574078931427][main][info][“RuntimeExecutionService~initialized: Success”]
[86358][1574078931653][main][info][“Bootstrap-models~bootstrap - Success”]
[86358][1574078931920][main][info][“window-manager~newSharedWindow: Shell loaded”]
[86358][1574078934026][main][info][“Main~AppEvents - Received booted event for process shared”]
[86358][1574078937479][main][info][“UpdateHandler~app-update-events - Received event”,{“name”:“checkForElectronVersionUpdated”,“namespace”:“appUpdate”}]
[86358][1574078937482][main][info][“UpdateHandler~app-update-events - Received event”,{“name”:“checkForElectronVersionUpdated”,“namespace”:“appUpdate”}]
[86358][1574078937507][main][info][“Main~AppEvents - Received booted event for process requester”]
[86358][1574078937509][main][info][“Main~AppEvents - Received booted event for process requester”]
[86358][1574078939628][main][error][“Main~handleUncaughtError - Uncaught errors”,{“name”:“TypeError”,“message”:“Cannot read property ‘0’ of undefined”,“stack”:“TypeError: Cannot read property ‘0’ of undefined\n at Object.handleMenuAction (/Applications/Postman.app/Contents/Resources/app/services/menuManager.js:509:114)\n at click (/Applications/Postman.app/Contents/Resources/app/services/menuManager.js:57:78)\n at MenuItem.click (/Applications/Postman.app/Contents/Resources/electron.asar/browser/api/menu-item.js:56:9)\n at Function.executeCommand (/Applications/Postman.app/Contents/Resources/electron.asar/browser/api/menu.js:31:13)”}]
[86384][1574078947912][main][info][“Booting Postman 7.11.0, darwin-19.0.0 on x64”]
[86384][1574078947914][main][info][“EventBus~initialize - Success”]
[86384][1574078947917][main][info][“UpdateHandler~init - Success”]
[86384][1574078947918][main][info][“RuntimeExecutionService~initialized: Success”]
[86384][1574078948143][main][info][“Bootstrap-models~bootstrap - Success”]
[86384][1574078948486][main][info][“window-manager~newSharedWindow: Shell loaded”]
[86384][1574078950881][main][info][“Main~AppEvents - Received booted event for process shared”]
[86384][1574078954001][main][info][“UpdateHandler~app-update-events - Received event”,{“name”:“checkForElectronVersionUpdated”,“namespace”:“appUpdate”}]
[86384][1574078954021][main][info][“Main~AppEvents - Received booted event for process requester”]
[86384][1574078954046][main][info][“UpdateHandler~app-update-events - Received event”,{“name”:“checkForElectronVersionUpdated”,“namespace”:“appUpdate”}]
[86384][1574078954076][main][info][“Main~AppEvents - Received booted event for process requester”]

Here is screen recording: https://www.youtube.com/watch?v=Ht6pt_i5JVI&feature=youtu.be

On my new Macbook Pro, POSTMAN crashes the OS. Postman starts, you see a beachball for 2 mins and then the machine crashes and reboots.

I tried uploading my logs but your system rejects text with more than 5 URLs. I tried deleting a few but it kept complaining. I mailed it to the address above.

1 Like

I am seeing this as well with the latest version of Postman. Any idea on what is causing it and/or when its going to be fixed?

Hi @scott.everts

Welcome to the community :wave:
Can you follow the below link and see if that helps you resolve the issue?

Thanks! By following all of the instructions and deleting all of the local data this did resolve the issue.

1 Like