Postman fails to open on win10 (splash screen shows, disappears and then nothing)

🙋 Help
1

I’ve got a fresh laptop so as just re-installing things however postman seems to be playing hardball and refusing to start, see below for trying to run from command line (It’s canary but standard is doing exactly the same). Anyone got any ideas ?

XPS 13
Win 10 1809 build 17763.348 Enterprise edition

Thanks

Paul

C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01>set POSTMAN_DISABLE_GPU=true

C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01>set ELECTRON_ENABLE_LOGGING=true

C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01>set ELECTRON_ENABLE_STACK_DUMPING=true

C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01>PostmanCanary.exe

C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01>
1551943233342 main info "Booting PostmanCanary 7.0.5-canary01, win32-6.1.7600 on x64"
1551943233358 main info "EventBus~initialize - Success"
1551943233358 main info "UpdateHandler~init - Success"
1551943233358 main info "RuntimeExecutionService~initialized: Success"
1551943233358 main info "ProtocolHandler~init - Success with status: true]"
1551943233436 main info "PluginHost~bootHost: Booted - 1"
1551943233656 main error "Bootstrap-models~bootstrap -Failed",{"name":"Error","message":"More than 10% of the data file is corrupt, the wrong beforeDeserialization hook may be used. Cautiously refusing to start NeDB to prevent dataloss","stack":"Error: More than 10% of the data file is corrupt, the wrong beforeDeserialization hook may be used. Cautiously refusing to start NeDB to prevent dataloss\n    at Persistence.treatRawData (C:\\Users\\pbrown\\AppData\\Local\\PostmanCanary\\app-7.0.5-canary01\\resources\\app.asar\\node_modules\\nedb\\lib\\persistence.js:242:11)\n    at C:\\Users\\pbrown\\AppData\\Local\\PostmanCanary\\app-7.0.5-canary01\\resources\\app.asar\\node_modules\\nedb\\lib\\persistence.js:281:38\n    at tryToString (fs.js:513:3)\n    at FSReqWrap.readFileAfterClose [as oncomplete] (fs.js:501:12)"}
TypeError: Cannot read property 'collections' of undefined
    at bootstrapModels (C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\main.js:127:27)
    at C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\bootstrap-models.js:34:14
    at C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\waterline\lib\waterline.js:918:25
    at C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\waterline\lib\waterline.js:719:25
    at C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\waterline\node_modules\async\dist\async.js:952:25
    at iteratorCallback (C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\waterline\node_modules\async\dist\async.js:995:17)
    at C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\waterline\node_modules\async\dist\async.js:847:20
    at C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\async\lib\async.js:52:16
    at done (C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\async\lib\async.js:241:17)
    at C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\async\lib\async.js:44:16
    at C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\common\adapters\waterline-shared-nedb.js:320:29
    at newArguments.(anonymous function) (C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\nedb\lib\executor.js:29:17)
    at C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\nedb\lib\persistence.js:305:26
    at C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\nedb\lib\persistence.js:283:22
    at tryToString (fs.js:513:3)
    at FSReqWrap.readFileAfterClose [as oncomplete] (fs.js:501:12)
Main~handleUncaughtError - Uncaught errors TypeError: Cannot read property 'collections' of undefined
    at bootstrapModels (C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\main.js:127:27)
    at C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\bootstrap-models.js:34:14
    at C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\waterline\lib\waterline.js:918:25
    at C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\waterline\lib\waterline.js:719:25
    at C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\waterline\node_modules\async\dist\async.js:952:25
    at iteratorCallback (C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\waterline\node_modules\async\dist\async.js:995:17)
    at C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\waterline\node_modules\async\dist\async.js:847:20
    at C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\async\lib\async.js:52:16
    at done (C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\async\lib\async.js:241:17)
    at C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\async\lib\async.js:44:16
    at C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\common\adapters\waterline-shared-nedb.js:320:29
    at newArguments.(anonymous function) (C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\nedb\lib\executor.js:29:17)
    at C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\nedb\lib\persistence.js:305:26
    at C:\Users\pbrown\AppData\Local\PostmanCanary\app-7.0.5-canary01\resources\app.asar\node_modules\nedb\lib\persistence.js:283:22
    at tryToString (fs.js:513:3)
    at FSReqWrap.readFileAfterClose [as oncomplete] (fs.js:501:12)
1551943233675 main error "Main~handleUncaughtError - Uncaught errors",{"name":"TypeError","message":"Cannot read property 'collections' of undefined","stack":"TypeError: Cannot read property 'collections' of undefined\n    at bootstrapModels (C:\\Users\\pbrown\\AppData\\Local\\PostmanCanary\\app-7.0.5-canary01\\resources\\app.asar\\main.js:127:27)\n    at C:\\Users\\pbrown\\AppData\\Local\\PostmanCanary\\app-7.0.5-canary01\\resources\\app.asar\\bootstrap-models.js:34:14\n    at C:\\Users\\pbrown\\AppData\\Local\\PostmanCanary\\app-7.0.5-canary01\\resources\\app.asar\\node_modules\\waterline\\lib\\waterline.js:918:25\n    at C:\\Users\\pbrown\\AppData\\Local\\PostmanCanary\\app-7.0.5-canary01\\resources\\app.asar\\node_modules\\waterline\\lib\\waterline.js:719:25\n    at C:\\Users\\pbrown\\AppData\\Local\\PostmanCanary\\app-7.0.5-canary01\\resources\\app.asar\\node_modules\\waterline\\node_modules\\async\\dist\\async.js:952:25\n    at iteratorCallback (C:\\Users\\pbrown\\AppData\\Local\\PostmanCanary\\app-7.0.5-canary01\\resources\\app.asar\\node_modules\\waterline\\node_modules\\async\\dist\\async.js:995:17)\n    at C:\\Users\\pbrown\\AppData\\Local\\PostmanCanary\\app-7.0.5-canary01\\resources\\app.asar\\node_modules\\waterline\\node_modules\\async\\dist\\async.js:847:20\n    at C:\\Users\\pbrown\\AppData\\Local\\PostmanCanary\\app-7.0.5-canary01\\resources\\app.asar\\node_modules\\async\\lib\\async.js:52:16\n    at done (C:\\Users\\pbrown\\AppData\\Local\\PostmanCanary\\app-7.0.5-canary01\\resources\\app.asar\\node_modules\\async\\lib\\async.js:241:17)\n    at C:\\Users\\pbrown\\AppData\\Local\\PostmanCanary\\app-7.0.5-canary01\\resources\\app.asar\\node_modules\\async\\lib\\async.js:44:16\n    at C:\\Users\\pbrown\\AppData\\Local\\PostmanCanary\\app-7.0.5-canary01\\resources\\app.asar\\common\\adapters\\waterline-shared-nedb.js:320:29\n    at newArguments.(anonymous function) (C:\\Users\\pbrown\\AppData\\Local\\PostmanCanary\\app-7.0.5-canary01\\resources\\app.asar\\node_modules\\nedb\\lib\\executor.js:29:17)\n    at C:\\Users\\pbrown\\AppData\\Local\\PostmanCanary\\app-7.0.5-canary01\\resources\\app.asar\\node_modules\\nedb\\lib\\persistence.js:305:26\n    at C:\\Users\\pbrown\\AppData\\Local\\PostmanCanary\\app-7.0.5-canary01\\resources\\app.asar\\node_modules\\nedb\\lib\\persistence.js:283:22\n    at tryToString (fs.js:513:3)\n    at FSReqWrap.readFileAfterClose [as oncomplete] (fs.js:501:12)"}
1551943234575 pluginHost info "Booting Plugin Host for PostmanCanary 7.0.5-canary01, win32-6.1.7600 on x64"
1551943234583 pluginHost info "PluginsHost: Booted"
1551943234590 pluginHost info "not exist",{"errno":-4058,"code":"ENOENT","syscall":"open","path":"C:\\Users\\pbrown\\AppData\\Roaming\\PostmanCanary\\plugins\\postman.openApi\\version.json","name":"Error","message":"ENOENT: no such file or directory, open 'C:\\Users\\pbrown\\AppData\\Roaming\\PostmanCanary\\plugins\\postman.openApi\\version.json'","stack":"Error: ENOENT: no such file or directory, open 'C:\\Users\\pbrown\\AppData\\Roaming\\PostmanCanary\\plugins\\postman.openApi\\version.json'"}
1551943234590 pluginHost info "PluginInstallationService~installOrUpdatePlugins Installing plugin",{"version":"0.0.10","pluginId":"postman.openApi","isInstalled":false}
1551943234591 pluginHost info "PluginInstallationService~installFromLocal",{"pluginZipPath":"C:\\Users\\pbrown\\AppData\\Local\\PostmanCanary\\app-7.0.5-canary01\\resources\\app.asar\\plugins\\postman.openApi.zip","pluginsDir":"C:\\Users\\pbrown\\AppData\\Roaming\\PostmanCanary\\plugins","currVersionDirPath":"C:\\Users\\pbrown\\AppData\\Roaming\\PostmanCanary\\plugins\\postman.openApi\\0.0.10","tempDir":"C:\\Users\\pbrown\\AppData\\Local\\Temp","result":{"pluginId":"postman.openApi","version":"0.0.10","status":null}}
1551943234598 pluginHost info "PluginInstallationService~installFromLocal extracting"
1551943234607 pluginHost info "not exist",{"errno":-4058,"code":"ENOENT","syscall":"open","path":"C:\\Users\\pbrown\\AppData\\Roaming\\PostmanCanary\\plugins\\postman.sample\\version.json","name":"Error","message":"ENOENT: no such file or directory, open 'C:\\Users\\pbrown\\AppData\\Roaming\\PostmanCanary\\plugins\\postman.sample\\version.json'","stack":"Error: ENOENT: no such file or directory, open 'C:\\Users\\pbrown\\AppData\\Roaming\\PostmanCanary\\plugins\\postman.sample\\version.json'"}
1551943234607 pluginHost info "PluginInstallationService~installOrUpdatePlugins Installing plugin",{"version":"0.0.1","pluginId":"postman.sample","isInstalled":false}
1551943234609 pluginHost info "PluginInstallationService~installFromLocal",{"pluginZipPath":"C:\\Users\\pbrown\\AppData\\Local\\PostmanCanary\\app-7.0.5-canary01\\resources\\app.asar\\plugins\\postman.sample.zip","pluginsDir":"C:\\Users\\pbrown\\AppData\\Roaming\\PostmanCanary\\plugins","currVersionDirPath":"C:\\Users\\pbrown\\AppData\\Roaming\\PostmanCanary\\plugins\\postman.sample\\0.0.1","tempDir":"C:\\Users\\pbrown\\AppData\\Local\\Temp","result":{"pluginId":"postman.sample","version":"0.0.1","status":null}}
1551943234611 pluginHost info "PluginInstallationService~installFromLocal extracting"
1 Like
2

We have the same problems here on Windows Server 2012 R2

Disabling GPU
(node:17544) [DEP0061] DeprecationWarning: fs.SyncWriteStream is deprecated.
Main~createDefaultWorkingDir - Default working dir creation already attempted
1562147453381 main info "Booting Postman 7.2.0, win32-6.3.9600 on x64"
1562147453382 main info "EventBus~initialize - Success"
1562147453387 main info "UpdateHandler~init - Success"
1562147453389 main info "RuntimeExecutionService~initialized: Success"
1562147453390 main info "ProtocolHandler~init - Success with status: true]"
1562147453486 main info "PluginHost~bootHost: Booted - 1"
1562147453619 main info "Bootstrap-models~bootstrap - Success"
1562147456460 main info "PluginHost~bootHost: Booted - 2"
1562147459428 main info "PluginHost~bootHost: Booted - 3"
1562147462409 main info "PluginHost~bootHost: Booted - 4"
1562147465362 main info "PluginHost~bootHost: Booted - 5"
1562147465982 pluginHost info "Booting Plugin Host for Postman 7.2.0, win32-6.3.9600 on x64"
1562147465986 pluginHost info "PluginsHost: Booted"
1562147465993 pluginHost info "PluginInstallationService~_shouldReInstallPlugin",{"installedVersion":"0.0.10","currentVe
rsion":"0.0.10"}
1562147465994 pluginHost info "PluginInstallationService~_shouldReInstallPlugin",{"installedVersion":"0.0.1","currentVer
sion":"0.0.1"}
1562147465995 pluginHost info "PluginsHost~installOrUpdatePlugins: Synced all plugins",[{"pluginId":"postman.openApi","v
ersion":"0.0.10","status":"skipped"},{"pluginId":"postman.sample","version":"0.0.1","status":"skipped"}]