Upgraded Account Disapear

When i cancel my subscription my upgraded account disappear with 20+ days left.

Hey @novasdream – would you be able to open a ticket with us via our support page so that we can get this sorted?


Generally speaking, there are two cancellation options:

  1. Cancel a plan immediately
  2. Canceling future renewals

The first option will reflect the behavior you described, while the second will allow you to continue using the plan until the next renewal date.